Fundamentals of a Quality Management System (QMS)

Filmed on February 24, 2023 - The global standard for quality, ISO 9001, ensures that products being manufactured and services offered are consistently of high quality. At the heart of a successful organization is a company that acknowledges the industry they are a part of, understands their customers’ needs and expectations and recognizes the talents and weakness of their best resources – their employees. The systemic approach to quality management is essential to meet the strict requirements of regulatory demands and the overall dynamic demands of the global marketplace. Achieving this is largely attributed to implementing a flexible QMS where systems are fluid and can easily adapt to changes within an aggressive marketplace, still ensuring quality products and services. This webinar is designed to provide a brief understanding of the fundamental requirements of a QMS, ISO 9001:2015. 0:00 Introduction 4:41 Agenda 4:59 Introduction to ISO 9001:2015 6:59 Quality Management System Approach 9:17 Seven Principles of Managing Quality 12:30 The Evolution of ISO 9001:2015 20:22 ISO 9001:2008 vs ISO 9001:2015 21:24 Interrelated / Interacting Processes 25:43 Plan-Do-Check-Act 31:45 Clause 4: Context of the Organization 32:50 Clause 5: Leadership 33:57 Clause 6: Planning 34:48 Clause 7: Support 38:34 Clause 8: Operation 39:56 Clause 9: Performance Evaluation 42:07 Clause 10: Improvement 43:38 Benefits of a QMS 46:03 SGS Academy - ISO 9001 Training 48:14 Q&A Speakers Sabrina Ippolito - Lead Auditor Cindy Haight - Inside Sales Representative, Industrial and Medical Device, SGS North America Learn more: https://bit.ly/3Q6X2cb Follow us on LinkedIn: https://bit.ly/44lmAY1