How Zoom prepared for massive growth (w/ CEO Eric Yuan) | Masters of Scale

Zoom founder and CEO Eric Yuan talks with Masters of Scale host Jeff Berman about building Zoom into a massive player, how it handled 30x growth when the Covid pandemic hit, how he led the company through a painful round of layoffs, and more. Chapters: 00:00 Introducing Eric Yuan 00:46 The moment Eric Yuan was sold on Silicon Valley 06:06 How good ideas get blocked in big companies 09:08 Launching Zoom in a crowded market 10:04 Eric Yuan on the challenge of scaling culture 15:44 Inside Zoom's 30X growth during COVID 21:59 How competition changed after COVID 25:36 How Zoom dealt with post-Covid layoffs 17:54 Zoom CEO on U.S. immigration policy 📫 THE MASTERS OF SCALE NEWSLETTER 35,000+ read our free weekly newsletter packed with insights from the world’s most iconic business leaders. Sign up: https://hubs.la/Q01RPQH-0 🎧 LISTEN TO THE PODCAST Apple Podcasts: https://mastersofscale.com/ApplePodcasts Spotify: https://mastersofscale.com/Spotify 💻 LEARN MORE Our website: https://mastersofscale.com 🚀 JOIN OUR COMMUNITY LinkedIn:   / 11096326   Facebook:   / mastersofscale   Instagram:   / mastersofscale   X/Twitter:   / mastersofscale   TikTok:   / mastersofscale   💡ABOUT US On Masters of Scale, iconic business leaders share lessons and strategies that have helped them grow the world's most fascinating companies. Founders, CEOs, and dynamic innovators (from companies like Uber, Airbnb, Apple, and Disney) join candid conversations about their triumphs and challenges with a set of luminary hosts, including founding host Reid Hoffman — LinkedIn co-founder and Greylock partner. From navigating early prototypes to expanding brands globally, Masters of Scale provides priceless insights to help anyone grow their dream enterprise. #mastersofscale #leadership #leadershiplessons #entrepreneurship #entrepreneur #tech #technology #ai #artificialintelligence #zoom #scalemodel #scaleyourbusiness #scale #growth #businessgrowth #businessgrowthmantra #layoffs #zoomlayoffs #founders #foundersstory #foundermode #buildingabusiness #buildingabrand #zoomceo