Automated Test Framework (ATF) - Incident Lifecycle - D2

Automated Test Framework (ATF) - Incident Lifecycle - D2 ServiceNow ATF, or Automated Test Framework, is a feature in the ServiceNow platform used to automate the process of creating and running functional tests for applications, customizations, and configurations. It reduces the time and resources needed for manual testing, especially during upgrades, and helps ensure the quality and stability of a ServiceNow instance by identifying issues early. Key functions include creating test cases, grouping them into test suites, and running them automatically to verify business logic.