Put yourself in the CUSTOMER’s shoes
Welcome to Lean Made Simple, a podcast about transforming your business — and life — one step at a time. In this episode, Ryan Tierney from Seating Matters unpacks what it means to “be the customer.” Along the way, he and Producer Matt talk about: Why Elon Musk drives a Tesla The powerful alternative to customer surveys A method for generating unlimited improvement ideas for your product How becoming an undercover boss revealed his selfishness as a leader And one action you can take right now to start eliminating blind spots from your business today Check it out! Links: Book a Lean Made Simple Tour: https://www.leanmadesimple.com/book-a... Send a voice message/question to the show: https://www.speakpipe.com/LeanMadeSimple
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UNLEASH Your Business With The Power of FLOW
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How To Create An Army Of Problem Solvers
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Customer Service Vs. Customer Experience
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Wherever You Ask The Question, That’s Where The Answer Should Be | Lean Principles | Ryan Tierney
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Gemba Walk : A beginners guide
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Lean Manufacturing: MIND-BLOWING Factory Tour! (Behind The Scenes)
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Warning! ⚠️ LEAN WILL FAIL without this MISSING piece!!
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Conan O’Brien Delivers the Commencement Address | Harvard Commencement 2026
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STOP Pushing - START Pulling!
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SOLVE Your Inventory Problems FOREVER
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CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE!
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Simon Sinek's Advice Will Leave You SPEECHLESS 2.0 (MUST WATCH)
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Walking in the shoes of your customers | Nigel T Packer | TEDxSwansea
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'An appalling way to store money': Rory Sutherland on pensions and property
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Run your business like MCDONALD’S
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Why Strategy Always Beats Talent (w/Seth Godin)
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Rory Sutherland on the Magic of Original Thinking
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Deep Work Music | Focus Music for Productivity & Concentration | Ambient Study Background
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Why I’m on the ROOF of the factory… WARNING⚠️ this video may CHANGE how you RUN your business!
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