Inside the Bumble Biometric Privacy Case - A $40M Outcome

This case began with a violation that would have been impossible to uncover without technology. In this case story, Katrina Carroll walks through how Darrow helped identify and investigate a large-scale biometric privacy violation involving the Bumble dating app. By analyzing how Bumble verified users, Darrow uncovered that the company was creating maps of users' facial geometry - without disclosing that practice in its terms of use or privacy policy. Because Bumble has millions of users, the implications were massive. With Darrow's technical investigation and analysis, Katrina was able to clearly understand the violation, build a strong legal theory, and explain the technical issues in a way that mediators and opposing counsel could understand. The result was a $40 settlement for an Illinois-only class - one of the largest biometric privacy settlements of its kind - and, just as importantly, meaningful changes to Bumble's business practices. This video shows how Darrow supports plaintiff firms beyond detection: from uncovering hidden violations, to packaging complex technical evidence, to helping bring cases to resolution more efficiently. For Katrina, Darrow isn't just a case identifier - it's a technical consultant and trusted partner throughout the lifecycle of a case.