How to Manage Risk in Support Coordination

How should Support Coordinators identify, assess and respond to risk within the NDIS? In this webinar, we explore the principles of risk management for Support Coordinators, including risk assessment, duty of care, dignity of risk and practical strategies for supporting NDIS participants safely and effectively. Designed for Support Coordinators, Specialist Support Coordinators, NDIS professionals and disability service providers, this session provides practical guidance to help you navigate complex situations, meet your responsibilities and support positive participant outcomes. Watch more Support Coordinator webinars and NDIS education resources on the Endeavour Foundation Knowledge Hub. Host: Endeavour Foundation – https://bit.ly/4hm1CzY Presenter: Support Coordination Academy Chapters: 00:00 Introduction to Risk Management for Support Coordinators 02:41 Webinar Agenda and Learning Outcomes 03:05 Risk Management in Practice at Endeavour Foundation 09:08 How to Manage Risk in Support Coordination 10:03 Understanding Risk in the NDIS Context 17:27 Dignity of Risk vs Duty of Care and Duty to Act 23:43 Assessing Risk and Determining the Right Response 26:27 Understanding Subjective Risk Perspectives 27:51 Building Effective Risk Management Policies and Procedures 31:59 Risk Mitigation Strategies for Support Coordinators 38:24 Live Q&A on Risk Management and Support Coordination What You'll Learn: • What risk management means in a Support Coordination context • How to identify and assess current and emerging risks for NDIS participants • The difference between dignity of risk, duty of care and duty to act • How to determine the appropriate response to different risk scenarios • Why risk can be subjective and how to apply consistent decision-making processes • The role of policies, procedures and documentation in managing risk • Practical strategies for risk mitigation, crisis planning and stakeholder collaboration Related Resources: Read our article on managing risk as a Support Coordinator: https://bit.ly/4fiYuTM Sign up for the CareConnect newsletter for monthly Support Coordinator resources and NDIS updates: https://ems.gs/3vRX0gwgKhZ Visit the Endeavour Foundation Support Coordinator Hub: https://bit.ly/3NO7OU0 Learn more about Endeavour Foundation: https://bit.ly/4hm1CzY