Learnings from the Ockenden Review of the Shewsbury and Telford Hospital NHS Trust

The Ockenden Review of the Shewsbury and Telford Hospital NHS Trust, which was released at the end of March, exposed shocking failures at every level throughout a healthcare service and those who were appointed to regulate them. The Review found that the service had failed to investigate, failed to learn, failed to improve and failed to safeguard patients who were at their most vulnerable, with the regulator providing false reassurance of the quality of the care being provided. Although arising from a maternity service, this HCI webinar facilitated by Oonagh Gilvarry, CTO at HCI, presents the key findings of the Shewsbury and Telford Hospital NHS Trust Review and considers the recommendations that have arisen and their application throughout all healthcare services.