CoolCare Masterclass - Tracking Enquiries and occupancy Levels with CoolCare - 01.07.2026

Unlock stronger occupancy, higher fees, and a healthier enquiry pipeline with CoolCare. Care homes using CoolCare’s occupancy and enquiry management tools achieve 11% higher residential fees, worth an additional £121 per week, per resident, as well as 4% higher occupancy and a stronger mix of self-funders. This masterclass shows you how to stay on top of every enquiry, nurture prospects more effectively, and turn your pipeline into new residents with confidence. We also showcase our exciting new webform enquiry feature called Enquiry Connect, which allows an online form on your website to feed directly into CoolCare. That means fewer manual steps, smoother enquiry management, and an easier journey for every potential new resident from first contact through to joining your home. This session covers: • Adding new enquiries to CoolCare • Tracking enquiry progress through dashboard widgets • Reporting on enquiries and their outcomes You can find out more about the CoolCare occupancy management tool at https://coolcare.co.uk/features/occup.... Please Note: All data shown in this masterclass is fictional and for demonstration purposes only.