AI isn't replacing people. It's unlocking their potential.

Artificial intelligence is transforming the way companies hire, onboard, train, and develop talent—but the biggest opportunity isn't replacing people. It's helping them perform at their highest potential. In this episode of Leadership Lens, Taylor Robinson sits down with Julie Stone, Chief Learning Officer at TTEC, to explore how AI is reshaping workforce development for a global organization with over 50,000 employees. Julie shares how personalized onboarding, adaptive learning, skills-based hiring, and AI-powered career development are changing the future of work. From individualized training experiences to the evolution of the traditional resume, this conversation offers valuable insights for leaders, HR professionals, recruiters, and anyone preparing for the next generation of work. If you're interested in AI, leadership, talent development, employee experience, or the future of hiring, this is an episode you won't want to miss. ⏱️ *Chapters* 00:00 Introduction 00:59 Julie Stone's Role as Chief Learning Officer 03:02 What Makes a Great Onboarding Experience? 06:24 Using AI to Personalize Employee Training 08:55 Skills-Based Hiring and Workforce Intelligence 10:05 The Future of Adaptive Learning with AI 13:38 How Close Are We to AI-Powered Learning? 15:17 Learning vs. Employee Development 17:58 Why Skills Matter More Than Resumes 20:37 AI, Transferable Skills, and Hiring Better Talent 23:14 Building a Skills-Based Talent Marketplace 24:45 The Future of Skills Profiles 26:58 Why Skills Could Replace College Degrees 29:04 The Business Opportunity Behind Skills Validation 30:25 Human Skills, AI, and the Future of Hiring 31:05 Final Thoughts 👍 If you enjoyed this conversation, be sure to like the video, subscribe to the channel, and leave a comment sharing your thoughts on how AI will change hiring and employee development over the next few years. #ArtificialIntelligence #Leadership #FutureOfWork #Hiring #Recruiting #EmployeeDevelopment #LearningAndDevelopment #HR #WorkforceDevelopment #AI #BusinessLeadership