돈은 라이더가 내고 음식은 고객이 먹는다? ｜오배달 대응, 이렇게 하세요

There was an actual reported misdelivery incident in 2024. After a delivery rider mistakenly delivered the address one floor down, a refund was issued to the customer and the rider bore the cost, yet the customer ended up consuming the food. And this kind of thing continues to happen repeatedly. In this video, I intend to analyze this issue by focusing on the principle of compensatory damages under Article 395 of the Civil Code and the provisions on ownership under Article 211. I will also examine why these problems persist at Baedal Minjok and Coupang Eats, as well as explore realistic response methods and institutional solutions. 00:00 Misdelivery Incidents: Shocking Realities Still Happening in 2026 1 12:09 Misdelivery Incidents: Shocking Realities Still Happening in 2026 2 #DeliveryRefund #BaeminCoupangTermsAndConditions #MisdeliveredFood