The Kano Model - How It Works and How To Use It

This is a quick explanation of how the Kano Model method works, who created it, and how to use it. The Kano model is a framework used to prioritize features on a roadmap based on how likely they will satisfy or delight users. Your team should pull together a list of features to be considered, and plot them on a chart that visualizes satisfaction versus functionality. This shows how desired or needed a feature can be, or if users are simply indifferent to it. The Kano model of product development and customer satisfaction was published in Japan in 1984 by Noriaki Kano, Tokyo University of Science’s professor of quality management. -- ✅Subscribe to our channel:    / @airfocus   📘Download our newest eBook and learn how to select, customize, and build a prioritization framework tailored to your product and business needs: https://get.airfocus.com/prioritizati... airfocus helps product teams manage and communicate their product strategy, prioritize work, build roadmaps, and connect feedback to solve the right problems. 🆓Signup for a free airfocus trial: https://airfocus.com 📰Read more from airfocus: https://airfocus.com/blog 🦸‍♀️🦸‍♂️Who we are: https://airfocus.com/airfolks/ Visit us on: Twitter:   / airfocus   Facebook:   / airfocus   LinkedIn:   / airfocusapp   Instagram:   / airfocusapp   #prioritization #roadmaps #productmanagement