Sajad Hussain - Working at someone's own pace is the only way to deliver lasting impact

Sajad joins What Does Good Care Look Like? to reflect on his journey from Occupational Therapist to Promoting Independence Commissioner and what that path has taught him about truly person-centred support. Drawing on real examples from frontline practice and commissioning, he explores how good care is built through trust, patience, empowerment and a clear focus on helping people live the lives they want. In this episode, we talk about the balance between what people need and what they want, why lasting change happens at the individual’s pace and how commissioning can shape services that support independence at a wider community level. It’s a thoughtful conversation about vulnerability, leadership, community connection and the importance of creating care and support that is personalised, enabling and full of possibility.