Orville Thompson—Convention 2012 Keynote Speech

http://www.scentsyfamily.com http://scentsy.com In his Convention 2012 speech, Orville Thompson provides compelling insight on Scentsy Family and offers helpful, motivating tips for becoming a successful Consultant and growing the Scentsy Family. Cooperation vs. Competition [08:40-13:53] When Scentsy was young, the spirit of cooperation was legendary. Everyone seemed to strive to live by the "Contribute More Than You Take" code. There was a shared sense of purpose and a general feeling of cooperation as we worked side by side to help Scentsy grow. Somewhere along the way, we lost our spirit of cooperation. We are no longer living the core principles that contributed most to our success. We seem to be defined now more by "Take" than by "Contribute More Than You Take." Over the last couple of years, being a Scentsy Consultant became a competition. Don't worry so much about others competing with you. Focus on what you can do to build your business, rather than what others are doing that might hurt it. Code of the Campfire [13:54-27:00] Orville recommends we follow the Code of the Campfire to return Scentsy to a Spirit of Abundance. 1. All must continue to feed the fire if you want it to grow. 2. Please sit in an equal circle around the fire so all can enjoy its warmth. 3. As the fire burns high and hot, all must move back to allow more to join our circle. 4. Believe in the abundance of wood and don't be spooked by the fluctuation of flames. 5. Don't move ahead to collect more warmth at the expense of those behind you. Four Chords [27:01-51:32] Orville introduces Four Simple Chords — a simple formula for Consultant success. [Insert time] 1. Do home parties. a. Establish a consistent pattern of selling. b. Keep the party simple. c. Build to 500 PRV points in monthly sales. 2. Sponsor new Consultants. a. Sponsor new active Consultants. b. Share your brands or combination of brands everywhere. c. Be generous. 3. Provide great customer service. a. Delight customers and Consultants with great customer service. b. Communicate often and effectively. c. Nurture future leaders with a positive attitude and good training. 4. Improve yourself. a. Take the time to take care of yourself. b. Make weak things become strong. c. Contribute more than you take. Making Lemonade [51:33-55:05] Orville explains how be a successful Scentsy Consultant is a lot like making lemonade. Being a Scentsy Consultant is a lot like making lemonade. To do it right, you need the right amount of lemons, sugar, water, and ice. Not enough lemons and you get cold sugar water. No sugar and you get lemon juice. No water and you get sugared lemons. And no ice means your drink isn't cold enough to appropriately call it lemonade. Get it? We are not in the business of hoarding lemons, or controlling the sugar market. Obsessing over your page rank on Google, spending all your time doing fairs and shows, spending all your money on training your teams, or spending so much time on Facebook that you don't have time to sell, sponsor, train, or improve, are all signs you are trying to hoard and control rather than build a balanced business. We are in the business of learning how to make lemonade, and teaching others how to make lemonade. It's that simple, yet so many have lost focus by competing with others on one aspect of the lemonade recipe. Gathering lemons is part of the competitive world. Making lemonade is from the cooperative world. And the cooperative world is where I want us to return and stay.