How to Design a RPA Strategy and Business Case

Gartner has said that global spending on Robotic Process Automation (RPA) software is on pace to reach $2.4 billion in 2022, up from an estimated $680 million in 2018. The research firm Forrester estimates that there will be more than 4 million robots doing office, administrative, and sales work by 2021. RPA’s momentum is continuous and many businesses Asia have started to implementing automation. However, before you start to build your first robots, you need to think about strategic objectives of RPA, and how the business case can build to ensure long term success. For RPA Projects, processes will differ from company to company, and there is not a single one-size-fits all approach. There are however a number of Automation RPA best practices that will help your organization start in the right direction. An RPA Strategy outlines the overall objectives of the organization and contains the business benefit an organization aims to achieve through automation. It addresses core organization aspect such as the organization setting, planning, roles and responsibilities. Additionally, the RPA Strategy should outline the Business Case for RPA, determining where necessary funding will be secured, and how the benefits of RPA can be quantified. In this webinar, Jan-Willem Middelburg, Managing Director at Cybiant and author of the Service Automation Framework book, will discuss how organizations can start to formulate an RPA strategy, and what the core components of this strategy will need to be. In the second part of this webinar, we will review the financial aspects of the RPA strategy, and determine how a clear business case for RPA can be built. More information go to: https://www.cybiant.com/contact/ #automation #rpa #roboticprocessautomation 0:00 Introduction 0:25 Before We Get Started 1:41 Welcome to our Webinar 6:12 'Automation First companies will win their markets 8:45 What is RPA? 11:38 RPA - What You Need to Know 15:07 What are RPA Benefits? 16:41 Benefits of RPA 20:55 So how does that relate to strategy? 25:36 Start Defining an RPA Strategy from Organizational Strategy 31:04 Ask Yourself: What Do We Know about Automation? 32:15 Assess RPA Capability 33:58 RPA Maturity Model 35:26 RPA Capability Areas 37:23 Assessing Capability is part of a sound RPA Strategy 38:23 Start Building Capability through Use Cases 39:37 Build Capability through Use Cases 40:29 Keep Refining the Business Case 44:17 Recap of the Lessons 45:53 RPA Best Practices - Key Lessons 47:52 Questions...?