New structures, old habits: Why change doesn’t stick and what we can do about it

In this session, we'll explore why organizational changes so often fail to deliver on their promise — not because the design was wrong, but because the work of helping people actually operate differently within a new structure is its own work that so many change processes skip. We'll look at what that work involves, where it tends to break down, and what you can do as a leader to close the gap between the organization you envisioned and the one you're actually living in.