Complete A+ Guide to IT Hardware and Software Chapter 11 Computer Design and Troubleshooting

Lesson 11 covers computer design. Not only are the specialized computers and components needed within the types of systems covered, but computer subsystem design is also included. Because design and troubleshooting are high on the academic learning progression, the lesson also includes a review of troubleshooting, including logic, error codes, and troubleshooting flowcharts. The soft skills section provides recommendations for dealing with irate customers.