Mastering Service: Leadership, Adversity, and Customer Experience

Welcome back to The Path Forward! Tune in for an insightful conversation as Dr. Rick Fernandez sits down with Dr. Chris Chappotin to discuss educational leadership, mentorship, and transparency in decision-making. From his early career journey to balancing personal and professional life, Chris shares valuable insights on building momentum, teamwork, and leading through challenges like the pandemic. Host(s): Dr. Rick Fernandez Guest: Dr. Chris Chappotin Time Stamps & Show Notes: (00:00 - 00:22) Introduction (00:23 - 04:33) Career Path and Early Beginnings (04:34 - 07:10) Faith and Service in Education (07:11 - 09:02) Balancing Family and Career (09:03 - 11:32) First Impressions and Community Engagement (11:33 - 18:12) Mentorship and Leadership Development (18:13 - 20:30) Balancing Personal and Professional Life (20:31 - 22:42) Pouring into Others and Leadership Legacy (22:43 - 27:46) Final Thoughts and Future Plans