What should you do when your NsFas application is not moving or is stuck | South Africa

Here’s how you can follow up with NSFAS regarding your stagnant application status: 1. Contact NSFAS via Email: Send a polite and professional email to [email protected]. Include your application reference number, full name, and ID number. Briefly explain that your application status has not changed and inquire about the reason for the delay. 2. Call the NSFAS Call Centre: Reach out to their contact center at 0800 067 327. Be sure to have your ID number and application reference number ready when calling. 3. Visit a Local NSFAS Office or Financial Aid Office: If you live near a local NSFAS office or your university/TVET college has a Financial Aid Office, visit in person. Staff can assist with your query and provide more detailed feedback. 4. Social Media Platforms: NSFAS is active on platforms like Facebook (@NSFAS), Twitter (@myNSFAS), and Instagram. You can send a direct message or comment under their posts to raise your query. 5. Check Your MyNSFAS Portal Regularly: Log in to your MyNSFAS account and review your application status for updates. Ensure all supporting documents have been submitted, as incomplete applications often cause delays. 6. Escalate the Query (If Necessary): If you’ve tried all avenues and still don’t receive assistance, escalate your query to a supervisor at NSFAS or seek guidance from your institution’s Financial Aid Office. ? #law #matric #matric2024 #southafrica #witsuniversity #universitylife #universityorientation