«Easy Ride» von SBB unter Kritik: Wie verlässlich ist die App wirklich? | 2023 | Kassensturz | SRF

Worry-free travel at the best price. SBB promises a lot with its "Easy Ride" automatic ticketing system. Sooner or later, swiping on a phone will replace the traditional ticket. But the SBB app isn't running smoothly: "Kassensturz" viewers report difficulties with overcharged fares, missing tickets, and the subsequent battle with the Federal Railways' customer service. SBB takes a stand on camera. A report by Saare Yosief --------------------------------------------------------------------------------------- For more reports and tests like this, subscribe to us here: 🔔 https://www.youtube.com/SRFKassenstur... You can find the article about the video with a detailed results table here: 📰 https://www.srf.ch/sendungen/kassenst... You can find the playlist with more reports here:    • Kassensturz | Reportagen über Konsum, Geld...   --------------------------------------------------------------------------------------- ► Every Wednesday: Independent product and service tests --------------------------------------------------------------------------------------- Kassensturz is the independent magazine for product and service reviews Service tests in the areas of consumption, money, and work. Simple and humorous facts, clear opinions, and cheeky questions for product managers. We compare the best-selling products using various criteria and present the detailed test results on TV and online. --------------------------------------------------------------------------------------- Netiquette and User Generated Content (UGC): ►https://www.srf.ch/social-netiquette #Kassensturz #Test #sbb #easyride #srf