HETMA VC26 Day 1: Navigating the Bumps in the Road: Overcoming Challenges in Higher Ed AV

Join Mike Pederson, Craig Underwood, Ann Kelly, Jeff Rhind. Higher Education AV professionals consistently face dynamic and often difficult challenges that impact project success and service delivery. This interactive panel discussion brings together experienced AV leaders to share real-world strategies and practical solutions for navigating the most common hurdles in the collegiate environment. Financial Roadblocks: Strategies for dealing with budget constraints, demonstrating return on investment (ROI) for AV technology, and securing necessary funding for critical upgrades and staffing. The Staffing Crisis: Practical approaches to address staffing shortages, including professional development, maximizing efficiency through standardization, and leveraging managed services or student labor. Technical Failures and Resilience: Best practices for minimizing technical failures, improving system reliability, enhancing proactive monitoring, and building robust disaster recovery plans. A Collaborative Approach: Engage with panelists and peers on fostering better communication with IT departments, faculty, and institutional leadership to ensure AV services are valued and supported.