Moving Oman with Roy Scaria, Country Manager DHL Global Forwarding Oman

In this episode, Garima sits down with Roy Scaria, Country Manager at DHL Global Forwarding Oman, to go behind the scenes of one of the world's most complex and consequential industries — and understand how global trade disruptions, shipping crises, and supply chain pressures actually reach everyday life in Oman and across the GCC. What does it actually take to keep critical shipments moving — medicines, food, machinery — when the world's most important shipping lanes are under threat, and how does Oman's strategic position across Salalah, Sohar and Duqm change the answer to that question? If you are a business owner trying to understand why your costs keep rising, a professional curious about logistics and global trade, an entrepreneur looking to enter the Oman market, or simply someone who wants to understand why a blocked strait thousands of kilometers away affects your grocery bill, this episode delivers honest answers and real insight from nearly three decades inside the industry. About the Guest Roy Scaria is the Country Manager of DHL Global Forwarding Oman, part of the world's leading international logistics company operating across more than 220 countries and territories. With 28 years of experience at DHL spanning finance, strategy, operations, and senior leadership across the GCC, Roy has led the business through some of the most defining global disruptions of our times. Under his leadership, DHL Oman has been recognized as one of the best workplaces in the region, reflecting a culture built on retention, performance, and people-first practices in one of the world's most demanding industries. About the Host Garima Bhandari is the host of Unscripted at Times of Oman. A seasoned broadcaster with over 19 years of experience across radio, television, and digital media in India and the Middle East, Garima has built a reputation for conversations that are honest, well-researched, and deeply engaging. Through Unscripted, she brings listeners face-to-face with the leaders, founders, and industry experts shaping business and culture in Oman and beyond. CHAPTERS: 0:00 DHL Country Manager on Global Logistics, Trade Routes and Leadership 2:40 Inside a Global Logistics Company During a Trade Crisis | First Response, Decisions and Pressure 5:22 Critical Shipments That Cannot Stop During a Global Supply Chain Disruption 6:01 How a Blocked Shipping Lane Raises Prices for Everyday Consumers Worldwide 8:49 The Real Reason Shipping Costs Triple During Geopolitical and Trade Instability 10:31 Who Actually Absorbs Rising Freight Costs — Businesses, Consumers or Both 11:52 Sectors Beyond Oil and Gas That Suffer Most When Global Supply Chains Break 13:21 Why Prices Rarely Drop Immediately After a Logistics or Trade Crisis Ends 15:31 Oman's Three Major Ports Compared | Salalah, Sohar and Duqm — Strengths and Growth Potential 18:26 Logistics and Oman Vision 2040 | Economic Contribution and Strategic Opportunity 20:23 Why Multi-Modal Connectivity — Land, Sea and Air — Is Oman's Logistics Advantage 23:05 28 Years at One Company | DHL Culture, Employee Retention and What Makes It Work 27:48 Career Doubt, Burnout and Staying the Course in a High-Pressure Industry 29:26 The Origin of DHL | What the Brand Name Stands for and How the Company Was Built 31:37 Is Premium Freight Worth the Cost | Express Logistics Pricing Explained Honestly 33:05 The Heaviest and Most Complex Shipments DHL Has Ever Moved 38:35 Global Supply Chain Risks That Have Not Gone Away Yet 41:53 Inside DHL's People Practices | Work Culture, Employee Benefits and Retention Strategy 42:45 Career Skills for Logistics That No University Degree Actually Teaches 46:04 How Long to Stay at One Company | Career Tenure, Progression and What the Market Reads 48:05 Staying Relevant as a Senior Professional in a Fast-Changing Industry 49:43 The One Thing in Logistics That No Level of Automation Can Replace 51:59 Sustainable Logistics in Practice | What DHL Is Doing Beyond the Commitments 53:38 How SMEs Can Leverage the Logistics Industry to Grow Faster and Operate Smarter 55:40 Entering the Oman Market | A Practical Guide for Small Brands and International Products 57:35 What Most People Never See About How Large Logistics Companies Actually Operate 59:40 Would a 28-Year Logistics Veteran Recommend This Industry to Young Professionals Today 1:02:00 Rapid Fire Round | Leadership, Career and Industry Opinions Unfiltered 1:13:01 The Daily Reality of a Country Manager | Responsibilities No One Talks About 1:14:47 Rapid Fire | Business Mindset, Career Decisions and Closing Thoughts