Starbucks Indonesia Success Story | Improving Store Compliance & Accountability

Managing hundreds of stores across multiple regions is not easy—especially when daily operations depend on manual logbooks, paper checklists, and limited visibility. In this customer success story, Felix, Head of IT at MAP Boga, shares how Starbucks Indonesia and MAP Group transformed store operations across 820 locations using Taqtics. Learn how their teams moved from manual tracking to a centralized digital platform that helps standardize daily operations, improve accountability, increase visibility, and ensure consistent execution across every outlet. In this video: Replacing paper logbooks with digital SOP checklists Real-time visibility into store operations Photo-based compliance verification Faster issue reporting and resolution Facilities maintenance tracking Standardized execution across 820 stores Better accountability and operational control MAP Boga manages multiple leading food and beverage brands across Indonesia, including Starbucks, Subway, Genki Sushi, Paul, and more. Whether you manage retail stores, restaurant chains, coffee shops, or multi-location operations, this case study provides valuable insights into scaling operational excellence while maintaining consistent brand standards. About Taqtics Taqtics is a retail and restaurant operations platform that helps brands digitize audits, SOP checklists, issue tracking, visual merchandising execution, task management, and compliance workflows across every location. Learn more: Taqtics Official Website #StarbucksIndonesia #RetailOperations #RestaurantOperations #StoreAudits #ComplianceManagement #MultiStoreOperations #OperationsManagement #RetailTechnology #RestaurantTechnology #DigitalTransformation #FacilitiesManagement #StoreCompliance #Taqtics #MAPBoga #StarbucksCaseStudy