AgenticOps: The Next Operating Model for Enterprise IT

AI is entering a new era—driven by AI agents that can reason, plan, and act across complex systems. As enterprise environments span networks, security, clouds, and collaboration platforms, traditional operations models can no longer keep up. This session demystifies AI agents: how they work, why they matter, and what they unlock for modern IT teams. Participants will explore how AgenticOps transforms operations by combining cross-domain intelligence, multiplayer human–AI collaboration, and purpose-built models designed for infrastructure. Through a live demonstration of Cisco Cloud Control and AI Canvas, the session shows how agentic workflows enable proactive automation, faster issue resolution, and a unified operational experience across the Cisco ecosystem—turning insight into coordinated action.