The Hidden Cost of the Wrong Technology | Civitas Learning

What separates a good vendor from a great one after go-live? In this episode of Next Practices, Linda Kaczynski — Business Analyst and IT liaison at Lawrence Technological University — shares 45 years of hard-earned lessons on evaluating, implementing, and living with higher ed technology. Linda breaks down what a failed implementation actually costs an institution beyond the invoice, the vendor red flags she watches for during evaluation, and why the real test of a technology partner is what happens after you sign the contract. In this episode: What a failed technology implementation really costs an institution The vendor red flags to watch for during evaluation Why IT needs a seat at the table from the very first demo What good vendor support looks like after go-live What to do when a technology project feels like it's failing Why every project team needs someone who bridges IT and end users LISTEN and SUBSCRIBE to NEXT PRACTICES: https://www.civitaslearning.com/blog/... #civitaslearning #highereducation #podcast CONNECT WITH US! Civitas Learning ► http://civitaslearning.com Twitter ►   / civitaslearning   LinkedIn ►   / 2499963   Facebook ►   / civitaslearning   YouTube ►    / civitaslearning   About Civitas Learning Civitas Learning helps colleges and universities apply their data to improve the student outcomes that matter most. Our flexible, all-in-one platform creates actionable insights surfaced in connected workflows so your team can pinpoint students at risk of missing important milestones, explain why, take action, and evaluate which policies and programs are making a difference. With adaptable analytics based on models built for your institution and higher education expertise, we empower your team to turn insights into action to support students in reaching their full potential.