#10 Stick Figures & Salesforce: A Business Analyst's Guide to Visual Storytelling with Pei Mun Lim

Stick Figures in Salesforce: Visual Storytelling for Business Analysts | Salesforce BA Community Group 🎉 In our 10th virtual meetup, co-lead Pei Mun Lim shares how stick figures and visual thinking can help Salesforce Business Analysts communicate more clearly and drive better outcomes. In this session, Pei breaks down how visual storytelling can enhance process mapping, documentation, and stakeholder alignment. Whether you're documenting a lead flow or building a business case, this is a practical guide to using diagrams with intention. 👀 Perfect for Salesforce BAs, Admins, PMs, or anyone learning to communicate complex ideas simply. 🔍 What You'll Learn: How to apply design thinking to your BA work Common mistakes in diagrams and how to avoid them The difference between diagrams for architects, users, and execs Why empathy is a secret weapon for great documentation Real examples of Salesforce diagrams for discovery, integration, and governance 🕒 Timestamps: 00:00 – Welcome & Housekeeping 03:25 – Meet the Speaker: Pei Mun Lim 07:58 – Design Thinking for BAs: Who's it for? What's it for? 21:10 – Stick Figure Storytelling: Champions, Scope Creep & More 33:42 – Who Needs What: Diagrams by Stakeholder Role 39:00 – Technical Diagrams in Salesforce Projects 50:33 – Bad Diagrams & Common Pitfalls 1:00:55 – Q&A: Tools, Change Control, Process Updates 1:19:18 – Community News & Salesforce BA Job Market Insights 📚 More Resources: 📈 Salesforce BA Salary Guide (2025) https://www.salesforceben.com/salesfo... 💡 Want more practical, real-world Salesforce BA content? Subscribe to catch replays of future sessions and explore the full archive. #SalesforceBA #BusinessAnalysis #SalesforceCommunity #VisualThinking #ProcessMapping #StickFigures #PeiMunLim #VanessaGrant #Salesforce #Diagramming #baba