Hands-on with Employee Slate: ServiceNow's Brand New AI-First Employee Experience

Employee Slate just dropped at Knowledge 2026, and it's not just a facelift — it's a completely new codebase built for the AI era. In this episode, Sujan Dutta sits down with Dipti Sharma, Staff Product Manager at ServiceNow, for a live walkthrough of Employee Slate and what makes it genuinely different from anything ServiceNow has shipped before. Here's what we cover: • What is Employee Slate? — How it differs from Employee Center and why it's built on an entirely new tech stack (Kubernetes + Google Lit JS web components) • The Home Page & Search Bar — Why search is the primary entry point and how it connects to the Moveworks agent reasoning engine • Canvas & Hyper-Personalization — How employees can build and customize their own widget layouts, and how admins can create custom widgets with simple prompts • Unified Inbox — One stop shop for approvals, tasks, and pending requests • Real-World Demo — Watch Otto handle a full CRM renewal workflow: fetching account data, identifying the next step, drafting an NDA, pulling in the DocuSign connector, and sending it — all without the employee leaving the interface • World Knowledge & Enterprise Search — How Employee Slate pulls from internal and external sources simultaneously, with full citations and source filters • Widget builder - Admins can vibe code the widgets If you're building on ServiceNow or advising on employee experience strategy, this one's worth your full attention. 0:00 - Introduction & What Is Employee Slate? 1:45 - Tech Stack: Kubernetes, Lit.js, and Otto/Moveworks 2:45 - Home Page Walkthrough 4:00 - Canvas & Hyper-Personalization 6:00 - Unified Inbox 7:00 - Live AI Demo: Account Renewal with DocuSign 10:30 - World Knowledge & External Research 12:00 - Enterprise Search & Source Filtering 13:45 - Widget Builder 14:25 - Wrap-Up