Crown Vic / Grand Marque Vents Not Working

Does you AC or heat only work on defrost or floor? The vents will not switch?Here is the diagnoses and repair. The car we are working on is a 2008 Mercury Grand Marque / Ford Crown Victoria. Here are some of the tools that jimthecarguy uses https://www.amazon.com/shop/jimthecarguy Due to factors beyond the control of jimthecarguy, it cannot guarantee against unauthorized modifications of this information,. jimthecarguy assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. jimthecarguy recommends safe practices when working with power tools, automotive lifts, lifting tools, jack stands, electrical equipment, chemicals, or any other tools or equipment seen or implied in this video. Due to factors beyond the control of jimthecarguy, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained in this video is the sole responsibility of the user and not jimthecarguy.