Establishing Successful Relationships With Skilled Nursing Facilities

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes for the first installment of a two-part series on skilled nursing facilities. The discussion explores how partnerships between hospital laboratories and skilled nursing facilities can deliver mutual value — and what it takes to build these relationships successfully. 0:00 Welcome 1:17 Mutual benefits: An overview of why hospital laboratories and skilled nursing facilities can benefit from working together. 4:35 Engaging skilled nursing facilities: Practical tips for how laboratory outreach programs can establish and strengthen these relationships. 8:15 Common service needs: An overview of the laboratory services most often needed by skilled nursing facilities. 11:36 Elements of a successful contract: Key considerations to include in contracts to support long-term, successful relationships.

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