「医院の受付電話を自動応答に」受付の電話対応の時間を短縮する方法－その2　電話の自動応答システムの導入

◎iver Homepage https://bit.ly/3gnRgSz [Previous Video] How to Reduce Phone Response Time at the Reception Desk - Part 1: Directing Customers to the Website    • 受付の電話対応の時間を短縮する方法－その1　ホームページへ誘導する   Due to COVID-19 vaccines and fever cases, medical institutions are spending a lot of time answering phone calls. In this two-part series, we will share tips for reducing phone response time and improving work efficiency. In this episode, Shinya Kawamura will explain automated telephone answering systems. Chapters 00:00 "Using an Automated Answering System for Your Clinic's Phones" - How to Reduce Receptionist Phone Response Time 02:00 What is an Automated Answering System? 02:35 Automated Answering System Demo 07:30 Automated Answering System Patterns 08:39 How to Use an Automated Answering System 09:49 Identifying Callers 10:41 What Effects Has It Produced? 12:42 An Example of a Clinic that Eliminated Direct Calls 14:57 How to Increase Patient Satisfaction with an Automated Answering System 17:15 How to Use iver 20:21 iver Usage Fees 21:51 Implementing an Automated Answering System Instead of an Answering Machine 23:06 Summary ◎Introduction to Shinya Kawamura http://wevery.jp/service/kawamurashinya ◎Online Consultation Reservation Page for Shinya Kawamura https://wevery.jp/service/soudan [Books] "Clinic Public Relations Strategy Textbook" https://amzn.to/2zTfmP8 "Hospital Website Creation Textbook" http://amzn.to/2CPgFxY [Seminar] "Hospital Website Creation Seminar 2021: Golden Rules" https://wevery.jp/service/seminar?yt "Recruitment Method Seminar: Automatically Attract Nurses and Caregivers" https://wevery.jp/service/saiyosemina... [Services] Wevery!: Website Creation System for Hospitals https://wevery.jp/ Thumbnail Copyright Notice Technology Vector created by Upklyak - jp.freepik.com