Missed Connection on Singapore Airlines - What Happened?

What happens when you miss a connection between two Singapore Airlines flights at their hub airport Changi? As part of my series of Business Class flight reviews I'll answer this question. Due to a late departure from Kuala Lumpur International Airport, Our SQ flight arrived late at Changi meaning that our next flight from Singapore to Frankfurt had just closed. This video covers what happened, and how Singapore Airlines dealt with the fact that we had another flight connection that was purchased using a separate ticket. During the video, whilst I'm explaining what happened, we will have a look around the Silverkris Lounge in Terminal 3 Changi. Has this happened to you? Please let me know in the comments section. Thanks for watching