Bank refuses to help Massachusetts consumer after thousands vanish from account

A Massachusetts woman's fight to get her bank to act on fraudulent charges is serving as a warning to all consumers. Subscribe to WCVB on YouTube now for more: http://bit.ly/1e8lAMZ Get more Boston news: http://www.wcvb.com Like us:   / wcvb5   Follow us:   / wcvb   Instagram:   / wcvb5