BLACK FRIDAY: A loja é obrigada a trocar o produto? Entenda seus Direitos!

Did you buy a product on Black Friday and regret it? Did the product arrive defective or did you fall victim to a scam? Find out exactly what to do now! In this interview for MG Record (TV Leste/Record), Dr. Emanuel Carvalho, a specialist lawyer from the Rodrigues de Carvalho law firm, explains the main precautions to take when shopping online and in physical stores, and how to guarantee your rights if something goes wrong. 🔎 In this video you will learn: How to identify fake links and avoid fraud on Black Friday. The legal step-by-step process if you are a victim of a scam. Essential tips for documenting your attempts to contact the store. ⚖️ Common question: Can I exchange a promotional product? Many consumers don't know, but there is a difference between buying in a physical store and online (Right of Withdrawal). Watch until the end to understand how to protect your money. 📍 About the Firm: Rodrigues de Carvalho Law Firm and Legal Consulting excels in various areas of law. We offer in-person services in Governador Valadares and Ipatinga (MG) and online services throughout Brazil. 👇 Need specialized legal assistance? Contact us: 📲 WhatsApp: (33) 99704-3979 🌐 Website: www.rodriguesdecarvalho.adv.br 📸 Instagram:   / adv.rodriguesdecarvalho   Video Chapters: 00:00 - Black Friday activity in Governador Valadares 01:31 - What do Brazilians buy most? 02:41 - Beware of SCAMS: A warning from the lawyer 02:58 - Dr. Emanuel explains: How to identify fake websites 03:25 - I fell for a scam or had problems: What to do? 03:42 - The step-by-step guide to recovering your money (Procon, Consumidor.gov)