Steph's Recording

How to address performance issues early, fairly and with clarity – without losing trust. Hosted by Ali Grady and Sarah Harvey, this practical session will help HR and people managers create the conditions for honest conversations to thrive — without damaging trust. Why this matters now When performance slips in probation (or beyond), the risk is rarely a lack of policy — it’s what happens in the conversation: feedback that’s too vague to act upon conversations avoided until frustration builds mixed messages between HR and managers fear and defensiveness that shuts honesty down Creating a workplace where people feel safe to speak up honestly is essential for performance and retention — and it starts with how we talk to each other. What you’ll learn You’ll leave with practical tools to: Prepare for a performance conversation with clarity and calm Give feedback that is clear, fair and human — direct without being harsh, kind without being vague Build the conditions for trust and openness, so honest conversations can happen more easily Move from conversation to next steps (expectations, support, accountability) with more learning and less escalation Who it’s for This webinar is for: HR professionals and in-house people teams Line managers responsible for performance and probation reviews Leaders who want cultures where people feel safe to speak up and do their best work