How I manage difficult employees at work

Got a difficult employee in your team and no idea what to actually do about it? Before you jump straight to “do we fire them?”, Heather walks through the key steps every manager needs to take first and when it might be time to make a bigger decision. In this episode, Heather explores: 00:00 How to manage difficult employees 05:02 Why managers need to take ownership first 10:08 The Four P’s Method for difficult conversations 15:15 When to use a performance improvement plan 22:30 When it might be time to let someone go And download Heather’s free Four P’s Method of having difficult conversations: https://custardlearns.com/4ps-framewo... And if you’re a manager or business owner who wants a clearer picture of how your team is really doing, visit the Custard website here: https://www.itscustard.com/ Got a situation at work you don’t know how to handle? Send it in at [email protected]; everything stays anonymous. New episodes every Wednesday, 8 AM Follow us on socials: Instagram: @the.boardroompodcast & @leadershipheather And btw Heather drops practical leadership tips to over 28,000 managers every Tuesday morning, join the link here: https://www.inthemakingleadership.com...