How To Thrive In Dry Cleaning w/Rich & Teresa Redmond- Ep10 Laundromat Millionaire Show

Listen as Dave "The Laundromat Millionaire" Menz and his wife, Carla, interview Rich & Teresa Redmond, owners of Your Cleaners in Cincinnati. Learn how they have built a multi-location dry cleaning service that has not only survived, but thrived through a worldwide pandemic and continues to grow! References: For consulting services: https://www.laundromatmillionaire.com Our laundromats: https://www.queencitylaundry.com Our pick-up and delivery laundry services: https://www.queencitylaundry.com/deli... Your Cleaners: http://www.yourcleanerscincy.com/ Heat Seal Tagging video by WinCleaners:    • Heat Seal System   Tide Cleaners: https://www.tidecleaners.com Shirt Press Machine video:    • YAC automatic shirt press ironing machine,...   Pants Press Machine video:    • legger press and topper blower for laundry...   Cuff and Collar Press video:    • Collar and Cuff Press Machine | EPA 710   Seinfeld baby video:    • Seinfeld and Kramer finally get to "see th...   Book - Every Business is a Growth Business: https://ram-charan.com/books/every-bu... H-M Company: https://www.hmlaundryequipment.com Timestamps: 00:00:00 The Laundromat Millionaire Business Show Intro - Quotes 00:02:23 Why enter the Dry Cleaning Industry? 00:05:37 Learning the Business 00:07:34 Acquiring Great Employees & Customers 00:09:42 Making Improvement on Existing Business 00:10:42 Adding Permanent Tagging 00:13:25 Importance of Cleanliness 00:14:47 Learning from Existing Operators 00:16:38 Diversifying Risk & Gaining Control 00:21:00 Leveraging the Existing Plant to Scale the Business 00:22:39 Changing % of Wholesale 00:26:12 Growing the Business 00:28:38 Adding Home Delivery 00:31:23 How the Clothes are Processed 00:36:30 Acquiring Competitors 00:39:36 The Most Important Resource 00:45:28 Surviving a Pandemic 00:50:46 Consistency & Reliability 00:54:24 Finding Excess Capacity 00:56:18 Biggest Challenge 00:57:48 Importance of Good Relationships 00:58:40 Benefits of a Different Perspective 00:59:30 Leveling of Supply & Demand 01:01:12 Know Your Value 01:02:32 Every Business is a Growth Business 01:04:22 Customer Retention 01:08:27 How to Contact Rich & Teresa Redmond