Troubleshooting HR emergencies
Mel Page joins James to discuss her role in dealing with urgent HR matters and talks about how SME’s can prepare themselves for these business threats. Mel also talks through how SME’s should best structure their HR affairs and her top tips so businesses are protected from claims and potential financial exposure is kept to a minimum. 00:21 - Introduction to the Summing Up podcast with Mel Paige 00:35 - What does HR consultancy look like day-to-day? 01:26 - Handling the "panic phone call": Managing urgent staff issues 02:22 - Structuring a plan for disciplinary and sickness processes 03:18 - Support for small businesses: When a director wears many hats 04:15 - Ad-hoc support vs. HR retainer arrangements 05:22 - The benefits of early engagement with employees 06:21 - Addressing performance issues before they peak 07:31 - Mitigating the risk of employment tribunals 08:18 - Laying the foundations: Policies, contracts, and handbooks 10:27 - Handling restructures, redundancies, and TUPE transfers 13:33 - The importance of timeframes and meaningful redundancy processes 14:09 - Recruitment, retention, and talent acquisition strategies 15:32 - Benchmarking benefits: Beyond the salary number 16:07 - Modern perks: Salary sacrifice, hybrid working, and flexible hours 17:40 - Quick-fire HR queries and staying compliant 18:41 - Upcoming employment law changes for 2024 and beyond 19:25 - Closing remarks and how to get in touch #HumanResources #HR #HRPodcast #Podcast #BusinessPodcast #LB1858
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