これで完璧！クレーム対応の基本４つの手順

★★★★★★★★★★★★★★★★★★★★★★★★★★★★ ■7-Day Free Email Seminar Useful business etiquette skills revealed! ⇒ https://i-career.biz/7step-ml ★★★★★★★★★★★★★★★★★★★★★★★★★★★★★ ~Videos updated every Wednesday at 8:00 PM~ Thank you for watching. This channel introduces practical business communication skills you can apply immediately. Please subscribe. ★★★★★★★★★★★★★★★★★★★★★★★★★★★★★ ■ Learn Business Communication Through Blogs (List of Articles) https://i-career.co.jp/category/blog/ ★★★★★★★★★★★★★★★★★★★★★★★★★★★★ If you're interested in our instructor, Akiyo Ota, please feel free to contact us here. ■ Inquiries about lectures, corporate training, writing, and interviews https://i-career.co.jp/contact/form/ ■ Official website of iCareer Co., Ltd., a human resources development company https://i-career.co.jp/ ★★★★★★★★★★★★★★★★★★★★★★★★★★★★★ ━━━━━━━━━━━━━━━ Akiyo Ota Profile ━━━━━━━━━━━━━━━ iCareer Co., Ltd. CEO: Akiyo Ota New Employee Training Trainer Business Communication Specialist Born in Okazaki City, Aichi Prefecture. She started her career as a part-time worker. After being persuaded by a middle-aged woman at her workplace to pursue a full-time position, she became a clerk at a non-life insurance company. She then moved to a sales position at an advertising agency, where she achieved top sales for six consecutive years, starting from her second year at the company. Her achievements were recognized, leading to her promotion to General Manager, where she managed 30 subordinates. She increased the company's sales and was appointed Representative Director. She also helped launch three magazines, including a job information magazine, and built products from scratch to get them on track. She then went independent in 2006, working in the human resources development business. To date, she has spoken at over 2,000 training sessions and lectures (as of 2023), including business etiquette and communication training. Books: The Laws of Attracting Customers, 3 Rules for Becoming a Well-Like Person Mission: To contribute to creating a society where people enjoy working through training and lectures Books and Production Support: Business Etiquette Card ━━━━━━━━━━━━━━━ #ComplaintHandlingBasics #BusinessEtiquette #NewEmployees #NewEmployeeTraining #Communication #NewEmployeeTrainingTrainer Akiyo Ota