ALLDATA Collision Webinar - Mike Anderson - You Don't Know What You Don't Know

Mike Anderson of Collision Advice has more than 30 years of collision industry experience, from running his own shops to speaking across the country on shop operations and management. In his opinion, succeeding in collision repair is all about the data. He challenges you to recognize that you don’t know everything and to use the best resources available to teach you what you don’t know. “The most common customer complaints are that repairs take too long, repairs aren’t complete when promised and shops are poor communicators,” said Anderson. “Using tools and technology, like ALLDATA Collision and scan tools like the ASTECH, to streamline the repair process and improve communication can make a huge difference to your customers.” For more information on ALLDATA Collision, visit www.alldata.com/alldata-collision