Shared Context as the Future of Guest Management Systems | with Kevin Li & Kevin Lowry

In this episode, we interview Kevin Li, lead of Guest Communication Products and Kevin Lowry, head of Strategic Partnerships of Canary Technologies. Canary Technologies is a hospitality tech company that modernizes hotel operations with its award-winning AI-powered Guest Management Platform, helping thousands of hotels streamline operations, boost revenue, and elevate the guest experience from booking through checkout. ************ CONTENT OF THIS VIDEO ************ ⏱ TIMESTAMPS ⏱ 00:00 INTRO 05:17 How GMS Platforms transform check-in, checkout, and communication 10:38 All-in-one platforms vs. best-in-breed in hospitality 16:12 Driving Revenue Per Guest through dynamic upselling 21:50 End-to-end guest control through Canary’s features 24:03 Leveraging AI to streamline guest interactions and sales 32:54 Conversational Commerce: The rise of Voice in hospitality ************ LINKS & RESOURCES ************ The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. For more information about GAIN, head to: https://gainadvisors.com/ Links: Kevin Li on Linkedin:   / kevinjiali   Kevin Lowry on Linkedin:   / kevinmlowry   Canary Technologies: https://www.canarytechnologies.com/ Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast... Spotify: https://open.spotify.com/show/1jfIWt1...