AI in Government: A Sitting State CDO Shares What's Actually Working in Citizen Engagement & Isn't

What does successful AI adoption in government actually look like? Join Janak Joshi, Chief Digital Officer for the Commonwealth of Massachusetts, and Yossi Abraham, President & CEO of Zappix, for a candid discussion on deploying AI at scale to serve millions of residents. Drawing from real-world experience, this webinar explores AI readiness, where AI delivers measurable value, how to evaluate ROI, and key lessons learned from large-scale government implementations. Topics include: • AI readiness in government organizations • AI vs. traditional automation • Measuring ROI and business impact • Characteristics of successful AI deployments • Lessons from Massachusetts' AI journey Learn how public sector leaders can avoid common pitfalls and make smarter AI investment decisions. #AI #GovernmentTechnology #GovTech #PublicSector #DigitalTransformation #CitizenEngagement