Inside the New Reality of AI at Work With Ethan Mollick | EP 21

What if the real barrier to AI success in your organization is not the technology — it is how you lead it? In this Insight On episode, Insight Chief Digital Officer Rob Green sits down with Ethan Mollick, author of Co-Intelligence, to examine the hard truths about AI adoption in the enterprise. They unpack why individual productivity gains can be significant while organizational results lag — and what leaders can do differently today. You will hear Ethan’s take on the jagged frontier of AI capabilities, why co-intelligence beats replacement, and how cyborg and centaur models of work are already changing how teams operate. The conversation gets into security, ROI, and the organizational structures that either support or limit real outcomes. If you are making technology decisions that affect people, budgets, and outcomes, this is a conversation you cannot afford to sit out. Jump right to… 00:00: Welcome and why this episode matters  01:35: Meet Ethan Mollick and co-intelligence  03:18: How AI fills skill gaps and boosts output  04:40: The jagged frontier and edge experimentation  06:01: The ROI debate and what leaders miss  07:28: How AI quietly changes how work gets done  12:30: Security, privacy, and real risk shifts  18:10: Shadow AI, policy debt, and constraints  24:45: From pilots to transformation at scale  30:20: Why you need leadership, crowd, and lab  38:00: Closing thoughts and what to do now