Renaissance & 1Password: Identity, Access & the MSP Opportunity: What’s Actually Working Right Now

Your clients’ IT environments are getting messier by the day. Shadow SaaS is multiplying, hybrid work is the norm, and AI agents are entering the mix, each needing their own credentials and access rights. Most clients recognise their access controls need attention, but few know where to start. For MSPs, that gap isn’t just a technical headache, it’s a genuine opportunity to become the trusted advisor your clients need. In this on-demand session, Michael Reeves, MSP & Ecosystem Evangelist at 1Password, shares what’s actually working for MSPs right now. Drawing on his experience with partners globally, Michael unpacks how the shift toward AI-driven, distributed IT is changing what clients expect from their MSP, and why those who get identity security right are seeing stronger relationships, better margins, and more predictable revenue.