13. Use guest data to improve direct bookings

In this episode of Fully Booked STR, Steve Haase and Petar Ojdrovic explain how short-term rental property managers can use guest data to drive more direct bookings and repeat stays. They cover how past guest history, booking patterns, stay timing, and guest preferences can reveal revenue opportunities that generic marketing misses. If your guest database is mostly sitting unused, this episode will help you start turning that trust into better follow-up, stronger campaigns, and more measurable bookings.