Cách Chốt Sale Sau Lái Thử Cho Sale BYD
Closing the sale after a test drive is one of the most crucial moments in the automotive sales process. Many BYD salespeople conduct test drives very well but let customers leave without identifying their feelings, potential obstacles, and next steps. In this video, Liem shares how to close a sale after a BYD test drive using a consultative approach, without pressure or forcing a deposit. You will learn: ✅ How to start a conversation immediately after the customer finishes the test drive ✅ Questions to help determine the customer's true feelings ✅ How to find out what the customer likes most about the BYD car ✅ How to identify the concerns preventing the customer from making a decision ✅ How to transition from the test drive experience to a price quote ✅ How to close the next step with two specific options ✅ Mistakes that cause salespeople to lose customers after a test drive After a test drive, salespeople shouldn't just ask: “What do you think of the car?” Instead, help customers articulate: – What they like most – What they are still unsure about – How well it suits their needs – The necessary conditions for them to make a decision BYD's sales process defines the stages after the test drive as quoting, negotiation, and closing the deal. Therefore, salespeople need to proactively guide customers to a clear next step instead of ending with "you should think about it more." 00:00 Why do customers praise the car but still not put down a deposit? 00:38 The Pain After a Test Drive 01:11 The Right Questions to Maintain Leadership 01:27 Diagnosing Customer Psychology 02:28 The CARE Formula for Closing Sales 02:54 Confirm: Confirming Positive Emotions 03:15 Align: Connecting with Real Needs 03:47 Recommend: Suggesting Solutions 05:00 Troubleshooting Different Customer Types 06:01 Closing with Two Options 07:13 3 Sales Mistakes to Avoid 07:43 Practical Role-Playing Every Day 08:12 1-Hour, 24-Hour, and 48-Hour Follow-Up Process 08:46 Lessons to Becoming a Top BYD Salesperson 📌 SEE MORE: ▶ Is BYD Worth Buying? Questions and Answers: • BYD Có Đáng Mua Không? Hỏi Gì Đáp Đó ▶ What makes BYD cars worth the money?: • BYD Có Gì Hay? Tính Năng Đáng Tiền 💬 Sales Trivia: After a customer finishes a test drive, which question should you ask first? A. Would you like to place a deposit? B. What do you think of the car? C. What aspect of the car impressed you the most? D. Do you need a further discount? Comment your answer, and Liem will reply in the comments section. 👍 If this video is helpful, please subscribe to the channel to see more content on automotive sales training, BYD products, and practical showroom operations. #ChotSaleSauLaiThu #SaleBYD #DaoTaoSaleOto #KyNangBanHang #TestDrive #BYD

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