Public Sector Differences with Zen Zochniak of Hexagon Asset Lifecycle Intelligence (Now Octave)

Zen Zokniak, Public Sector Industry Strategist at Hexagon EAM, shares his journey from systems integration to Hexagon, highlighting the public sector’s unique challenges: non-profit focus, committee decisions, heavy checks/balances, and complex procurement (e.g., GSA schedules). He stresses patience, internal champions, and educating buyers on efficiency gains rather than hard selling. Public sector prioritizes taxpayer accountability and operational efficiency over profit, leading to methodical, multi-year decisions. Hexagon products (EAM, Project Mates for project-to-asset handover, AKMS for procedures, J5 for handoffs) address safety, compliance, and data continuity needs. Zen facilitates buying by educating sales teams, partners (AWS, Workday), and clients on value and implementation. Many vendors fail by treating public sector like commercial sales—requires nuanced understanding of dynamics. Subscribe to ‪@cmmsradio‬ for more content like this!