Nava Labs Demo Day: How to Design Impact Evaluations for Government AI Tools

This webinar offers a practical, methods-oriented guide to designing real-world impact evaluations for AI systems in public-benefits programs. Drawing from three GenAI pilots led by Nava Labs — including an Assistive Chatbot, agentic Form-Filling Assistant, and Referral Generator — we’ll explain how to design data-driven evaluation studies, from randomized experiments with phased rollouts to natural experiments and mixed-methods approaches.