PSTW Webinar series | Generative AI in Action: Experimentation, Adoption, Governance

Generative AI is rapidly reshaping government operations, with public employees increasingly relying on commercial tools - often in informal or “shadow” modes that are difficult to monitor and govern. At the same time, administrations are beginning to experiment with governance approaches, including secure-by-design environments, guidelines, and training initiatives, although these efforts remain fragmented. Key tensions between innovation, control, and safety are emerging, and the optimal balance between these dimensions is still to be defined. This webinar presented and discussed these elements, drawing on findings from eight case studies, 24 interviews, and a review of the state of the art, and explored their implications with a panel of experts. JRC reports presented during the webinar 📘 The adoption of Generative AI in EU public administrations: exploring individual behaviours and organisational approaches, available at https://interoperable-europe.ec.europ... Speakers • Stefanos Kotoglou – European Commission, DG DIGIT • Luca Tangi – European Commission, Joint Research Centre • Rony Medaglia – Copenhagen Business School • Patrick Mikalef – Norwegian University of Science and Technology • Martin Lassen-Vernal – City of Copenhagen • Ivana Zeppa – European Commission, DG CONNECT • Iliya Nickelt – German Federal Ministry for Economic Cooperation and Development (BMZ) About Public Sector Tech Watch Public Sector Tech Watch (PSTW) is the European Commission's observatory dedicated to monitoring, analysing and sharing knowledge on the adoption of Artificial Intelligence and other emerging technologies across European public administrations. Visit the Observatory at the following link: https://interoperable-europe.ec.europ...