Dealing with Difficult People Versus Them Dealing with You!

http://www.BillCrawfordPhD.com - Part 1 of 4 of a PBS Special featuring psychologist Dr. Bill Crawford on a new approach to dealing with difficult people and/or conflict resolution - Purchase a high quality DVD of the entire program as well as an inservice package complete with handouts and instructor's manual at http://www.BillCrawfordPhD.com