Teams Thinking Within the System with Gillian Faith | Episode 112
In this episode, co-hosts Klaus Grim and Gillian Faith explore why healthcare teams struggle to see themselves as part of a larger system — and how shifting from blame to curiosity, fostering psychological safety, and embracing systemic team coaching can unlock stronger communication, collaboration, and wellbeing across every level of care. Discover how a future-focused, outside-in coaching approach helps healthcare teams break hierarchical barriers, amplify silent voices, and lead with both effectiveness and wellbeing at the forefront. Chapters & Time-stamps 00:43 Why Teams Feel Stuck 02:09 Communication And Hierarchy 04:26 Seeing The Bigger System 07:49 Energy And Self Leadership 09:43 From Blame To Questions 13:27 What Team Coaches Do 17:07 Psychological Safety Matters 20:30 Changing Meeting Dynamics 23:21 Future Focused Teamwork 25:19 Leadership Needs Wellbeing 26:45 Invitation And Next Steps Gillian Faith — Occupational Therapist, Healthcare Leader, HR Professional & Certified Mediator. Gillian brings extensive clinical and leadership experience across healthcare teams, with expertise in communication, team dynamics, and psychological safety. Klaus Grim — Frontline Emergency Medicine PA & Systemic Team Coach. Klaus practices at the bedside while coaching healthcare teams, bringing a dual lens of clinical practice and team development. Both are coaches at Transforming Healthcare Coaching, founded by Lillian Liang Emlet, a critical care ER physician, simulation educator, and healthcare leadership coach. 📚 References & Resources Amy Edmondson — Researcher on psychological safety in healthcare teams; her studies found that higher-performing teams reported more mistakes because they discussed and learned from them openly. Energy Leadership (iPEC) — Framework on catabolic vs. anabolic energy referenced throughout the episode. Transforming Healthcare Coaching — Book a discovery call: transforminghealthcarecoaching.com Related episode: Lillian's previous episode on Psychological Safety featuring Amy Edmondson 🎧 Subscribe & Listen to the Transforming Healthcare Coaching Podcast Join healthcare professionals who are redefining what it means to thrive in medicine. Tune in for expert interviews, bite-sized strategies, and real talk about burnout, leadership, and creating sustainable impact in healthcare. 🌐 Website & Full Episode Archive → https://transforminghealthcarecoachin... 📺 YouTube → / @transforminghealthcarecoaching ) 🎙️ Listen on Your Favorite Platform Spotify →https://open.spotify.com/show/2Iu6tIZ... Apple Podcasts → https://podcasts.apple.com/us/podcast... 👥 Let’s Connect on Social Media Instagram → / transforminghealthcare.coach Facebook → https://www.facebook.com/profile.php?... LinkedIn → / lillian-liang-emlet-transforming-healthcar... 💌 Sign Up for Our Thriving in Healthcare Newsletter Stay in the loop with weekly insights designed for busy healthcare professionals. You'll receive: • Highlights from new podcast episodes • Practical tools for wellbeing and leadership • Early access to events & community updates → https://transforming-healthcare-coach...\_gl=1\*1ncj5gd\*\_gcl\_au\*MzM2NDczODQyLjE3NDIyMzgxMzg] 🎯 Need Personalized Coaching Support? If you're a healthcare professional ready for meaningful change in your life and work, book a free discovery call with us. No pressure—just space to explore what's possible. → https://transforminghealthcarecoachin... 🌱 Join medTHRIVE® Connect — Free Community for Healthcare Professionals Monthly webinars, quarterly book clubs, and first access to programs, retreats, and workshops — all in one free community built for clinicians. → https://medthrive.circle.so/join?invi... Together, we can transform healthcare, one person at a time. ®

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