Understanding Generations: Jean Twenge

Generational differences have an impact on every kind of leader. Author and professor of psychology at San Diego State University, Dr. Jean Twenge, explores the various characteristics that define generations, offering research-based insights on how leaders can develop a better understanding of those they lead regardless of their age. Dr. Twenge also advises leaders to have empathy for the younger generation and to provide guidance and mentoring to help them succeed.